Frequently Asked Questions (FAQs)
1. What is Shaanspick?
Shaanspick is an online store that offers handpicked, trending, and in-demand products across categories like lifestyle, home, gadgets, and more — all curated to match a premium mindset.
2. Do you deliver all over India?
Yes! We deliver to all locations across India, including metros, towns, and remote areas through trusted courier partners.
3. How long does delivery take?
Orders are usually delivered within 4–8 working days, depending on your location. You’ll receive tracking details once your order is shipped.
4. How can I track my order?
Once your order is shipped, you'll receive a tracking link via email or SMS. You can also contact us at help@shaanspick.com for real-time updates.
5. What payment methods do you accept?
We accept UPI, Credit/Debit Cards, Net Banking, and Cash on Delivery (COD) in most locations.
6. Is Cash on Delivery available?
Yes, Cash on Delivery is available on select products and serviceable pin codes.
7. Can I cancel my order?
Orders can be cancelled within 12 hours of placing them, or before they are shipped. After shipping, cancellations aren’t possible.
8. What is your return/refund policy?
We offer a 7-day return or replacement policy on damaged, defective, or wrong products. For return requests, email us at help@shaanspick.com with your order number and issue.
9. Are your products original and high quality?
Yes, every product is quality-checked and curated to meet market standards. We work with trusted suppliers and constantly review customer feedback to ensure satisfaction.
10. How can I contact Shaanspick support?
You can reach us anytime at help@shaanspick.com. We usually respond within 24 hours on working days.